Frequently Asked Questions
Any question not answered below, please use our
Contact page.
Click here for an easy to use video upload app for the iPhone.
Can I import and publish
pre-recorded videos?
Yes. This feature is available from the online
control panel which you have access to after
purchasing an account.
Can I use my mobile device or
smart phone to import videos?
Yes, you can use your iPhone, Blackberry, or other
smart phone to record videos and then import them
into your account. You can then publish the videos
to any web page you choose.
Can I publish my audio and videos to multiple domains?
Yes
Can Camcorders be used with Instant Web Message?
Yes
Can my recorded messages be used on YouTube and
Vimeo?
Yes
Why is IWM easier to use than YouTube,
Vimeo and other services?
• No uploading or editing of video files.
• No ongoing HTML code management on your web pages.
• Unlike YouTube, IWM prevents links to other
videos. Ex. Your competitors!
• Easy solution for customers to give you their
video testimonial.
• It's faster and easier to publish videos to your
web pages.
Can an audio only recording be
made if I do not have a webcam?
Yes
What is the size of the
player which will be displayed on my web pages?
The
dimensions for a single audio or
video message are
500 pixels height by
520 pixels in width.
This is a screen shot image of the actual player.
Under each audio or video message, a text message
can be displayed. As the Instant Web Message account
owner, you will be able to update or delete these
messages at anytime from your online control panel.
Up to 200 characters can be displays before a
scrollbar appears in this text area. Live links are
supported.
What does the message
recording dashboard look like?
Click the image below to see the
recording dashboard you and your clients will use.
Expanded View - Opens in new window.
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How do I change
the 1st frame in the video player?
1. At the top of the
dashboard select Audio/Video.
2. Record and preview your
video.
3.
Next, click the Add Image
button to choose an image from
your computer to be displayed before
the video is played.
On the right
is an example of an image displayed
in the player.
Important:
The maximum image size is 200
KB.
How do I add an image to Audio
Only recordings?
By default
the audio player will look like this on
your web page ->->
1. At the top of the
dashboard select Audio Only.
2. Record and preview your
audio.
3.
Next, click the Add Image
button to choose an image from
your computer to be displayed
while
your audio is playing.
Important: The
maximum image size is 200 KB.
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